Great news! Chartwells staff awards;
Anouska May and Emma Johnston from the Finance Team here at KCSP attended a training day at Chartwells. Chartwells gave out awards covering different areas. Please see below a list of winners from both our primary and secondary academies. A big well done to all!!
Primary Winners
Can Do Manager KCSP 2018
Jackie Kirby – St Mary’s Deal
Takes a positive approach to opportunities and challenges
Always wants the best for school, pupils and business
Works positively with both the school and the Area Team
Faced new opportunities and challenges, launching a send out with a great, positive attitude, and now increasing her adult meals with a bespoke service
Responsibility Manager KCSP 2018
Angela Rigby – Stella Maris
Takes ownership of actions and makes a positive contribution
Taken full ownership of new systems and procedures
Built an excellent relationship with the school, exceeding all expectations
Skilfully balances between the business and the school community
Embraced changes with new send out
Integrity Manager KCSP 2018
Helen Woods – St Simon’s, Ashford
Sets the highest ethical and professional standards
Kept open and honest communication throughout mobilisation and Parent Pay introduction
Always does the right thing by the school and the business
Runs a professional, quality service with minimum fuss
Passion Manager KCSP 2018
Debbie Evans – St John’s
Takes pride in delivering superior food and service
Always produces and displays lovely food, fully embracing new ideas
Upbeat and happy, even in the face of adversity – determined to push her standards to the next level
Passion shows every day in the food at the hatch, the attention to detail, and in customer service for school and pupils alike
Teamwork Manager KCSP 2018
Di Brooks – St Mary’s Whitstable
Working in partnership in pursuit of shared goals
Always supports colleagues, drawing a team together and ensuring each member plays to their strengths, and is happy at work
Continually conscious of how the team are working as a whole; looks for ways to improve
Never wants to take credit for her excellent leadership – always lays recognition firmly with her team members
Customer Service Manager KCSP 2018
Amanda Stansall – Holy Family
Making our customers smile every day
Works quietly in the background, making great relationships and delivering excellent service both to school and pupils
Confidently supports additional school activities with a smile and an encouraging word
Her friendly manner and positive, helpful approach keep everyone happy – nothing is too much trouble
Uptake Queen KCSP 2018
Tracey Detreuilh – Our Lady of Hartley
Going the extra mile to improve and maintain uptake
Works quietly to improve and maintain meal numbers, utilising the skills of the Participation Manager to try new ideas
KS1 peaked at 91.3% uptake in May, and has not dropped below 80%, even through the summer months
Maintains good levels of 40%+ with KS2
Manager of the Year KCSP 2018
Kerry Jacobs – St Edward’s
The best of the best!
Works exceptionally hard to deliver exemplary service
Fully embraced the new white china, and constantly trying new presentation ideas from the Facebook group
Great partnership approach with the school to achieve outstanding customer service
Works brilliantly with the Area team, helping out whenever she can
Exceeds all 5 Compass values
Secondary Winners
Can Do Manager KCSP 2018
Toni Wright – St Edmunds Toni has taken on the mammoth task of running her own unit at the same time as mobilising, and has been so positive in her outlook, embracing all changes and learning new skills. Her cheery disposition and Can Do attitude is not only appreciated by the Area Team, but also the school and her unit members
Responsibility Manager KCSP 2018
Kathy Head – St Anselms Kathy has shown great skill in managing her business and GP, always looking for ways to improve and asking searching questions. Her desire to ensure accurate figure collation in the face of IT adversity has shown true determination and grit.
Integrity Manager KCSP 2018
Tracey Newcombe – Ursuline Tracey runs a professional, quality service, often in challenging circumstances, maintaining integrity with Area team, colleagues and school alike
Passion Manager KCSP 2018
Darren Poulter – St Gregory’s Darren’s passion and excitement for his service has been proved time and time again, delivering restaurant quality food in a secondary school setting. A regular contributor to the KCSP Facebook group, his ideas and enthusiasm bring inspiration to many colleagues.
Teamwork Manager KCSP 2018
Mervat George – St Simon’s Stock Mervat has faced a challenging few months with her team as they have together negotiated mobilisation, delivery excesses then shortages, staff vacancies and much more. Even during a most difficult phase, Mervat has pulled the team together and they have emerged stronger than ever before.
Uptake King KCSP 2018
Darren Poulter – St Gregory’s Darren takes time to listen and understand his customers’ requirements, then gives them exactly what they want – and sometimes even something they never knew they wanted! Consistently running at 10-18% uptake improvement on last year, Darren has made an outstanding to start to the new contract
Manager of the Year KCSP 2018
Darren Poulter – St Gregory’s Darren works exceptionally hard to deliver exemplary service. He has a great partnership approach with the school, and his team adore him. Exceeding all 5 of the Compass values, Darren is set to become an outstanding member of our team